If you read this guideline, because you have a problem with an online shop, you should familiarise yourself with a very important consumer right and its statutory limitation, namely the power of revocation:

You can reduce the risk of a wrong purchase decision, by considering the following guidelines:

Online shopping has its advantages in relation to off-line shopping:

Do not make a payment before the product is delivered to you, unless you have some experiences with the online shop or have some information regarding its credibility and consumer satisfaction. Prepayment is always a high risk for the consumer.

The opportunity to access online shops, at any time, from nearly any part of the world has many advantages for consumers.  One important advantage is that the consumer may choose from a big pool of competitors and can compare them directly to find his or her most appealing bargain.

The consumer’s right regarding disclosures by online shops is statutorily regulated.  An online offer must reveal, among other things, the following information: